A chargeback is a card network's reversal of a completed payment after the cardholder disputes the charge with the bank that issued their card. The money leaves the merchant's account, a fee usually goes with it, and the merchant has a short window to submit evidence.
Ratio first, individual cases second
Individual chargebacks cost you the sale, the goods, and a fee. The ratio is what can cost you the account. Processors monitor disputes as a percentage of transactions, and crossing a threshold moves you into a monitoring programme with penalties and, if it does not come back down, termination. That is why a rising ratio is an operations emergency rather than a support ticket.
Most disputes fall into three buckets: item not received, item not as described, and fraud. The first two are fulfillment and copy problems wearing a payments costume, and both are preventable. Delivery evidence tied to the order defeats the first. Accurate product copy and visible policies defeat the second. Fraud is the one you fight with screening at checkout rather than evidence afterward.
Winning a case is an evidence exercise on a deadline. The tracking number tied to the order, the delivery scan, the terms the customer accepted, and the support thread all go in, and they go in before the representment window closes. What you cannot do is pre-empt one after the fact, which is why getting the payment setup right matters before the first dispute rather than after.
Related terms
Per-vial pricing, no pack fees, shipped blind under your brand
Product at wholesale, $1 per vial to label it, postage at carrier cost, weekly invoicing on net-7. No setup fees, no monthly minimums, no minimum order quantities.
See the full pricing More definitions in the peptide fulfillment glossary, or read what peptide dropshipping is. FOR RESEARCH USE ONLY — NOT FOR HUMAN OR ANIMAL USE